FAQ
Questions, answered.
How does booking actually work?
Pick a package and book online — checkout is instant and your date gets confirmed shortly after. We open booking slots on a rolling basis through the fall, so earlier is better if you want a specific week, especially around mid-October when demand peaks.
Do I need to be home for delivery and install?
No. Most of our installs happen with nobody home — just let us know where you'd like everything placed (in your booking notes or the preferred-week field at checkout) and we'll handle the rest. If you'd rather be there to walk through placement with us, that's fine too, just mention it when you book.
How long do pumpkins actually last outdoors?
In most climates, an uncarved display holds up for 6-10 weeks outdoors, right through Thanksgiving in a lot of cases. Sun exposure, freeze-thaw cycles, and moisture sitting on the pumpkin's skin are what shorten that — a covered porch or an area out of direct rain will noticeably outlast one sitting in full weather.
How do I keep squirrels and deer from destroying the display?
A light coating of peppermint oil or a store-bought pepper-based spray reapplied after rain works for most squirrel damage, and keeps the pumpkins safe to touch. For deer, motion-activated lights or a scent deterrent placed nearby tends to help more than anything on the pumpkin itself. Avoid bleach or petroleum-based sealants — they don't actually stop animals and they rule your pumpkins out of our donation program (see below).
Are pumpkins safe to have around pets?
The flesh and seeds are non-toxic to dogs and cats in small amounts, but stems can be a choking hazard for pets that chew on things, and any mold that develops on an aging pumpkin can cause stomach upset. If your pet is a chewer, keep the display somewhere they can't reach, especially as pumpkins start to soften late in the season.
What's the pickup and donation eligibility policy?
If you've booked our End-of-Season Pickup & Disposal add-on, we'll collect your display after the season and route intact pumpkins to local farms rather than the landfill. Eligibility just comes down to condition: no harsh chemicals, bleach, or sealants on the surface, since donated pumpkins are often used as livestock feed. Carved or heavily molded pumpkins go to compost instead of donation.